6 min read

Train your AI on your business

Point LeadOs at your website or Shopify store and it crawls, embeds, and auto-syncs your content — so the AI always answers with today's prices and products.

The knowledge base is everything the AI knows about your business. Add a source once and LeadOs keeps it current on its own.

Ways to add knowledge

  • 🌐 Website / Shopify — paste your URL. LeadOs crawls every page, extracts the text, and embeds it. Shopify stores get products, pages, and policies pulled via the Shopify API automatically.
  • 📄 Upload a file — PDF, Word, Excel, CSV, JSON, or HTML. Drag it in and the text is extracted instantly.
  • ✏️ Add text — paste FAQs, scripts, pricing tables, team bios, or objection handling. The more you add, the sharper the replies.

Stays up to date automatically

Turn on Daily or Weekly sync and LeadOs re-crawls on a schedule. It diffs each page by content hash, so only changed pages are re-embedded — unchanged pages cost nothing.

  1. 1

    In the dashboard, open Knowledge Base.

  2. 2

    Click Import URL, paste your website or Shopify URL, and let the crawl finish.

  3. 3

    Set the sync frequency to Daily or Weekly so prices and products stay current.

  4. 4

    Optionally upload files or paste text for anything not on your site (internal FAQs, scripts, policies).

Note: When a customer sends a message, the AI searches all your knowledge for the most relevant chunks and answers from them — accurately, in your voice.

Ready to put this live?

Connect your first channel free — no card required.